Retaining existing ones and winning new customers – with CRM services from Caxan
Today CRM software is highly scalable and customized, allowing businesses to gain actionable customer insights, streamline operations and personalize customer service based on the customer's known history and prior interactions with your business. The other functions of this software include recording various customer interactions (over email, phone calls, social media or other channels, depending on system capabilities) and automating various workflow processes.
We consolidate customer information and documents into a single CRM database so business users can easily access and manage it. It helps you to ditch clunky processes and manual efforts so that you can get on with your business. One place to store all customer information means your conversations are always personal, relevant, and up to date. CRM software is a category which covers a broad set of applications designed to help businesses manage many of the following business processes:
We work in close co-operation with our customers in the initial stages to analyze their requirements, processes and systems and by providing them CRM Solutions:
- Telecom CRM
- Aviation customer experience solution
- Retail CRM
- Citizen services solution
- Banking CRM
- Insurance CRM
- IT & ITES CRM
- Hospitality CRM
- Agriculture CRM
- Utility service CRM
- Other industry CRM
You can connect with us by just filling our form. We are available to chat, reach out to us anytime and we’ll happily answer all your questions.